Publications, news articles and brochures of general interest:
(click on the title to download).

Parking Matters: 
“Designing, Operating, and Financing Structured Parking in Smart Growth Communities”

Co-Authors: Leonard Bier, Gerald Giosa, Robert Goldsmith, Richard Johnson and Darius Sollohub. Editor: Linda Morgan

In The Most Unexpected Places:
World Class Service at its Best

Customer experience with the New Brunswick Parking Authority